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To recall and replace a message
In the folder pane on the left of the Outlook window, choose the Sent Items folder.
Open the message that you want to recall. You must double-click to open the message. Selecting the message so it appears in the reading pane won't allow you to recall the message.
If you have the Classic Ribbon, from the Message tab, select Actions > Recall This Message.
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If you have the Simplified Ribbon, select the Message tab and then select More commands (...). Point to Actions and select Recall This Message.
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5. If you’re sending a replacement message, compose the message, and then click Send.
6. You will receive an email notification with the recall request details. Open the recall report to view the recall status and/or refresh actions, if the status is pending. Note, recall is only available for messages sent to recipients within the Seton Hall organization. Message recall is not available for emails sent to external users.
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