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To get started, tap the “Sign in” button on the screen and enter your PirateNet username and password. Once logged in, you will see upcoming meetings, missed calls, voicemail and more. Your office line will also be transferred to your Microsoft Teams account, allowing you to make and receive calls from the Teams app on your computer or smartphone, in addition to your desk phone.

Microsoft Teams IP Phone

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Click on the printable quick start guide below to download.

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Microsoft Teams Poly CCX505 Phone

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Control

Description

Message waiting indicator

Blinking red light is a notification for voicemail, incoming and missed calls.

Touchscreen

Select items and navigate menus on the touch-sensitive screen.

Volume keys

Adjusts the volume of the handset, headset, speaker, or the ringer.

Headset indicator

Displays when the phone is powered on. The icon glows green or blue when a headset is connected and activated.

Speakerphone indicator

Displays when the phone is powered on. The icon glows green when activated.

Mute

Mute or unmute the microphone during an active call. If red during a call, you are on mute.

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titleManage Your Calls
  1. Select Calls to access your Favorites. These may include speed dial contracts, your delegates, people you support.

  2. Select Recent to view your call history.

  3. Make a call by clicking phone icon next to a contact’s name. You can also use the number keys on the phone’s dial pad to make a call.

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titleConference Calls
  1. While on a call, select the People icon in top-right.

  2. Select Add Participants on the top-left.

  • Select Add to enter your contact’s number.

  • Select a contact from Contacts or Recent Calls.

  • Repeat for additional participants.

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titlePair Bluetooth Devices
  1. Tap your profile image in the top-right of your screen.

  2. Tap Settings.

  3. Navigate down to Device Settings.

  4. Tap Bluetooth.

  5. Tap the toggle switch to On to activate Bluetooth.

  6. Tap Manage Bluetooth Devices.

  7. Tap + Pair new device.

  8. Set your device to pairing mode.

  9. Once your device is recognized, the device name will show. Tap the name of your device to connect.  

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titleNotifications

If you have received a voicemail:

  • The notification indicator above the screen will blink red.

  • You will receive an email with the audio file of the message and transcription (when possible).

  • The voicemail icon on your touchscreen will show a red dot on the top-right corner.

  • Your voicemail will temporarily appear on home screen.

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titleCalendar

From the home screen, select the Calendar tile

  • View calendar events.

  • RSVP and join Teams meetings from the Join button on the invitation, just as you can in Outlook. 

  • Launch a new meeting by selecting the Meeting icon at the top-right of your screen.

You can update the meetings to display either the names of the organizers or the titles of the meetings.

  1. Tap your profile image in the top-right corner of the screen.

  2. Go to Settings.

  3. Select Meetings.

  4. Use the toggle switch to choose whether to show the meeting names. When toggled off, only the organizer's name will be displayed.

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titleAccessibility Features

To enable Accessibility features:

  1. Tap your profile image in the top-right of the home screen.

  2. Tap Settings.

  3. Tap Device settings.

  4. Tap Accessibility.

  5. Tap toggle switch on to enable Accessibility Settings.

You will find the following features available:

  • High Contrast Mode: Increases the color contrast in the local interface. Toggle on or off.

  • Large Text: Increases the size of the text in the local interface. Tap Large Text to open size options.

  • TalkBack: Built in screen reader that voices all visible elements to assist with navigating phone’s features.

  • TalkBack Tutorial is available once TalkBack feature is enabled.

  • Adjusts colors to compensate for red-green or blue-yellow color blindness.