Setting up a New Apple Laptop

This guide will show you how to set up your new SHU-issued Apple computer and access the installed applications. The steps outlined are specifically for SHU-issued laptops pre-installed with macOS Sonoma (version 14.5).

Note:

You will need to connect to a Wi-Fi network in order to set up your laptop.
If you are at home and have previously chosen to hide your wireless network, you must temporarily unhide it during the setup process.

Apple Macbook Video Walkthrough

Get Started:

Unpack the computer and other items from the box. Connect the power adapter to the computer and to a wall outlet. Make sure your computer remains plugged in throughout the setup process.
Press the power button located in the upper right-hand corner of the keyboard to turn on your computer.
To set up the computer, you will need to connect to a Wi-Fi network.
- If you are on campus, your computer will automatically connect to the Shunet Wi-Fi.
- If you are off campus, connect to your home Wi-Fi.
  - Select the Configure Wi-Fi button located at the bottom of the screen, then choose your wireless network and, if prompted, enter the network key.
You will be prompted to sign into a Microsoft account. Enter your <username>@shu.edu, then select the Next button. For example, if your name is Mary Smith and your username is "smithmar", you will enter "smithmar@shu.edu."
You will be asked to specify if the account is a Work or school account or a Personal account. Select Work or school account.
The Seton Hall login screen will appear. Enter your eight-character username and network password. Then, click the Sign in button. You may be prompted to authenticate via Duo Two-Factor Authentication.
If this is your first time logging into your account, you will likely be prompted to create your Seton Hall – Prod account. Please enter a secondary email address, choose a security question and answer, and add your cell phone number. Once you have completed these fields, select Create My Account.
Upon logging in, you will be prompted to customize your laptop experience, such as adding your Apple ID account or enabling Touch ID. Please choose the options that work best for you.

Microsoft Data Notice

When you first log into your computer, you will receive an alert about Microsoft’s AutoUpdate process for Microsoft Office desktop applications. Please click the OK button.

Signing into your Microsoft OneDrive for Business Account

OneDrive for Business

OneDrive for Business is Seton Hall University's cloud storage that allows you to safely store files and access them from any device.

Benefits of using SHU's OneDrive for Business:

Each user has 1TB of allotted space, which is equivalent to over one million Word documents.
All of your files are securely stored on Microsoft's cloud service.
In the event that your laptop is lost, stolen, or crashes, all of your important files are safely backed up and can be retrieved.
OneDrive for Business allows you to access your files from any device.
OneDrive for Business offers versioning of your files. If you update (or delete) a file and then realize you need to recover the previous version, you can "roll back" your documents in time.
OneDrive for Business allows you to easily share your files with anyone at SHU. Instead of sending an email with multiple file attachments, you can create and share a link to your OneDrive instead.

Sign into OneDrive:

Your OneDrive for Business account should automatically connect.

If your account did not automatically connect, a pop-up window will appear asking you to provide your Microsoft credentials. Enter your <username>@shu.edu, then select the Next button. For example, if your name is Mary Smith and your username is "smithmar", you will enter "smithmar@shu.edu."
You will be asked if your account is a Personal or Work or school account, select the Work or school button.
The Seton Hall login screen will appear. Enter your eight-character username and network password. Then, click the Sign in button. You may be prompted to authenticate via Duo Two-Factor Authentication.
A screen will display indicating the location of your OneDrive, choose the Next button.
When presented with the prompt, “OneDrive would like access …”, choose Allow.
On the Finish Setting Up screen, select Next.
When prompted with the “OneDrive.app would like to start syncing” screen, choose the OK button to start syncing your files.
You will be asked if you wish to set up the mobile app, choose the Later button.
Proceed through the additional questions/prompts accordingly.

Adding your mailbox to Microsoft Office Outlook:

From the Finder (aka desktop background), navigate to the Go menu and select Applications.
Double-click on the Microsoft Outlook icon.
On the Welcome to Outlook screen, enter your <username>@shu.edu, then select the Next button. For example, if your name is Mary Smith and your username is "smithmar", you will enter "smithmar@shu.edu."
Review the message that appears regarding Microsoft’s privacy settings. Once finished, click on Done.
After a few seconds, you will be notified that setup was complete. To customize your experience, choose the Personalize Now button and select your preferences.

Outlook client will add your mailbox and download the contents of your account.
Note, this process may take a little time based upon how much mail needs to download and your connection speed.

Signing into Microsoft Teams:

Microsoft Teams is an application where people can collaborate, hold meetings, and share files. It supports private and group conversations, and synchronous virtual classes can also be conducted using Microsoft Teams. A team can be formed based on a class, a specific project, a department, a club, or any type of group activity.

Follow these steps to launch Microsoft Teams:

From the Finder (aka desktop background), navigate to the Go menu and select Applications.
Double-click on the Microsoft Teams classic icon.
Teams will automatically populate your SHU account. Select it to continue.
You will be prompted to sign into a Microsoft account. Enter your <username>@shu.edu, then select the Next button. For example, if your name is Mary Smith and your username is "smithmar", you will enter "smithmar@shu.edu."
You will be asked to specify if the account is a Work or school account or a Personal account. Select Work or school account.
The Seton Hall login screen will appear. Enter your eight-character username and network password. Then, click the Sign in button. You may be prompted to authenticate via Duo Two-Factor Authentication.
You will receive a prompt asking if “Microsoft Teams classic can use your Bluetooth connection”. Choose Allow.
Another prompt will ask if “Microsoft Teams classic can use your microphone” connection. Choose Allow.
Teams will then proceed to update itself to a newer version. This process will take several minutes to complete.
Once the update is finished, choose the Switch Now option. Teams will automatically quit, and you will notice a new icon in your Applications view called Microsoft Teams with the word “new” in the icon.
Select this new icon to launch the updated version of Microsoft Teams.
Now that you're using a different version of Teams, you might encounter another prompt asking if “Microsoft Teams classic can use your microphone” connection. Select Allow.

Connect to Campus Wi-Fi

By default, your computer will automatically connect to the shunet Wi-Fi network. However, the University’s preferred network for Seton Hall users on any of the three campuses is the Campus wireless network. To connect to Campus Wi-Fi:

Click the Wi-Fi icon in your upper right-hand menu bar, then choose Campus from the Preferred Network list.
- If you don't see the Wi-Fi icon in the menu bar, click the Apple menu > System Settings, then click Wi-Fi. Select Wi-Fi in the side panel, then select Show Wi-Fi status in menu bar.
Enter your Seton Hall username and password.

How to access device if you have no connection:

Typically to use the full features of your device you would want to connect to a wireless network.
If you do not have connectivity in your current location you may log into device in “offline mode”.

On the full screen login screen, choose “Mac Login Window” button at bottom of screen.
Device will switch to computer login.
Choose your full name, enter your most recent SHU network password and select the “arrow” button.

General suggestions, recommendations, and tips for using your device:

Apple periodically releases updates for your computer, which include fixes, new features, and security improvements. To check for updates:

Click on the Apple menu located in the upper left-hand corner and select System Settings.
On the left-hand panel, choose General.
In the middle of the main section, click on Software Update. The Software Update tool will scan your system for any missing updates and, if applicable, display a list of available computer updates. We recommend running a Software Update once per week.
After applying all available updates, you may need to restart your computer. During the restart process, you may see a message and progress bar indicating that updates are being applied. Please allow the update to complete, even if it appears to have frozen. Forcing your computer to power off during this update period may cause damage to the hardware or software and could result in file loss.

To restart or shut down your computer, please avoid holding the power button or simply closing the lid, as these methods are not effective for turning off your computer.

Instead, follow these steps:

Click on the Apple menu located in the upper left-hand corner of your screen.
From the drop-down menu, choose either Restart or Shutdown, depending on your preference.
You will see a 60-second countdown clock and a checkbox asking if you wish to have active programs or windows reopened upon reboot. You can leave the checkbox enabled or remove it according to your preference. Then, click on the OK button.
If you do not make a selection before the countdown ends, the computer will automatically reboot or shut down for you.

By default, Apple's Safari browser is set as the default browser.

If you prefer to change your default browser to Google Chrome or Mozilla Firefox, you can do so by launching the browser you wish to set as default and following the prompts to set as default.

After being granted access to a network shared drive, you would need to manually create shortcuts to those network resources (called "mapping").

Follow the step-by-step instructions for Manually Mapping a Shared Drive.