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  • Mailboxes assigned to individuals (i.e., "john.doe@shu.edu" or "mary.smith@student.shu.edu").

  • Shared mailboxes, also known as resource mailboxes, assigned to a particular departmental department (i.e., "history@shu.edu") and can be accessed by multiple users.

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titleUpdate the authorized users list of a shared email address:

Please note:

  • Only the owner of the mailbox may add/remove authorized users.

  • There can be only one mailbox owner of a mailbox.

  1. Open the MS Office Outlook 20xx client software and in the menu bar, then select the people icon on the left-hand navigation. Once on the “People” page, select "Address Book" from the menu bar.

    Image RemovedWhen you are brought to Image Added
  2. On the Address Book pop-up window, view the window title to ensure that it is set to access the "Global Address List" (not the "Offline Global Address List")Select the ". If defaulted to the “Offline Global Address List,” select “Global Address List” from the Address Book drop-down menu.

  3. Then, select the “Advanced Find" link.

  4. In On the "Find" screen, enter the access control list/group mailbox name to update and . Then, hit the "OK" button.

  5. Within the search results you will find two entries, the mailbox that is accessed and a second entry that has "<mailbox>_ACL" at the end of the name.

  6. Double left click the "<mailbox>_ACL" entry to view the list of individuals who currently has have access.

  7. To add/remove authorized user(s) of the mailbox, select the "Modify Members...Members…" button. -

    • You

    may
    • can remove

    someone
    • a user by selecting his/her name and choosing "Remove".

    -
    • You

    may
    • can add

    someone
    • a user by choosing "Add..."

    and locate
    • . Then, use the search box to locate and select the name of the new user, and click “OK” to add them as a member of the mailbox.