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Upon graduation all students are required to complete a Transfer of Ownership that legally transfers the ownership of the student's SHU-issued laptop from Seton Hall University to the student.   At this time Upon transfer, the device would be viewed by Seton Hall University and PC Support Services as a personally owned machine and as such no longer eligible for hardware nor software support anymore.When a graduating student completes , as outlined in the Transfer of Ownership form it outlines in the text of the form this limitation on hardware and software support.

Device The device is provided as is to the customer; therefore, any pre-existing hardware and/or software issues should be addressed before completion of form. Upon transfer of ownership:

  • Maintenance of the machine would will be the responsibility of the customer, this would include including operating system updates, software installations/upgrades and virus prevention.

  • Seton Hall University and/or PC Support Services would will no longer be permitted to perform any hardware type repairs. If hardware issue were to occur, we advise you would want to contact the hardware vendor for assistance.

  • Seton Hall University and/or PC Support Services would will no longer be permitted to address software type issues. I f If software issue were to occur, we advise you would want to contact the hardware vendor and/or local authorized repair center for assistance.

If a customer were to attend attends as an undergraduate student (and receive receives a laptop) and then return returns as a graduate student, the device that the student received during his/her undergraduate time at the university would University will be viewed as a personal device and as such not eligible for support .  This would be based upon the by Seton Hall University. The Transfer of Ownership form completed at end of undergraduate studies ends the machine’s eligibility for Seton Hall support services.