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1. Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu.

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2. A warning message will appear. Click Proceed.

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3. Enter and confirm a new password that meets the following requirements.

   1. At least 14 characters

   2. Includes an uppercase letter, a lowercase letter, and a number

   3. Does not include parts of your username

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   4. Click OK.

   5. If the password does not meet the requirements, an error message will appear. Click OK to retry.
      

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Log in as Administrator

1. Sign out of your computer

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2. On the Windows login screen, select Other user.

2. In the Username field, type .\administrator (include the period and slash).

3. In the Password field, enter the password you just created.
   

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4. Ensure your computer name appears in the Sign in to field, then press Enter to log in.

Change Domain Membership

1. Open the Control Panel System by typing "Control Panel System" in the search bar and selecting the result.

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2. Select Advanced system settings.

3. In the Computer Name tab, click the Change button.

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4. Under Member of, select the Workgroup radio button and type WORKGROUP in the text field.

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Confirm and Restart

1. A pop-up window will appear reminding you to remember the local administrator password. Click OK.

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2. Enter the Administrator username and the password you created, then click OK.

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3. A confirmation window will appear. Click OK, then select Restart Now.

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Access Your Domain Profile

1. After the restart, log in to the Administrator account using the password you created.

2. Open File Explorer and double-click Local Disk (C:) to access the C:\Users folder.

3. Locate your domain profile folder (your eight-letter SHU username).

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4. Right-click the folder, select Send to → Desktop (create shortcut).

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5. Your domain profile folder shortcut will now be on your desktop. Double-click the shortcut to access your files. If prompted, click Continue.

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Using the Device Moving Forward

• Option A: Continue to log in as the Administrator using the password you created.

• Option B: Access your documents through the domain profile shortcut folder on your desktop.

1. On the keyboard, hold down the Windows flag key and hit the "R" key.
   (The Windows flag key will be located by the space bar and looks like the Microsoft logo).
   

2. In the run box that pops up on your screen, type in "control" and click enter on the keyboard.
   

3. In the upper right-hand corner of the control panel, you will see the View by: option with the dropdown selections, Category, Small icons or Large icons. Select either the Small icons or Large icons view.
   

4. Select the BitLocker Drive Encryption item on the control panel window.
   

5. On the BitLocker Drive Encryption screen, clickthe Back up your recovery key hyperlink.
   If BitLocker is off on your machine, you may skip this process/continue to step 7.
   

6. On the How to you want to back up your recovery key? screen, select Save to a file.

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   You will get an alert stating, “This location can’t be used … Choose a different location”.
   Insert your flash drive and save the recovery key to it (typically your flash drive would be drive “D:/”)
   

   Please note: you should have the file in a safe place, if you ever need to recover your hard drive you will need this key file.

Open Computer Management

1. Click

1. the Start menu

1. icon in the taskbar. Type "Computer Management

1. " in the search bar

1. and select the Computer Management app from the search results.

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1. In the Computer Management screen, select Local Users and Groups, then

1. Users.
   

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Set Administrator Properties

1. Right-click on the Administrator name

1. and select Properties

1. .

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1. Check the Password never expires box

1. , if it is not already selected. Ensure that Account is disabled box is NOT checked.

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2. Click OK to save changes and exit.

Set the Administrator Password

1. Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu

1. .

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1. A warning message will appear. Click Proceed.

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2. Enter and confirm a new password that

1. meets the following requirements.

   1. At least 14 characters

1. 1. Includes an uppercase letter, a lowercase letter, and a number

   2. Does not include parts of your username

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   3. Click OK.

   4. If the password does not meet

1. 1. the requirements,

1. 1. an error message will appear. Click OK to

1. 1. retry.
      

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Log in as Administrator

1. Sign out of your computer

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2. On the Windows login screen, select Other user.

2. In the

1. Username field, type

1. .\administrator

1. (

1. include the

1. period and

1. slash).

2. In the

1. Password field, enter the password

1. you just created.

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2. Ensure your computer name

1. appears in the Sign in to field

1. , then press Enter to log in.

2. Click

1. the Start menu.

1. Type "access work or school

1. " in the search bar

1. and select Access work or school system settings

1. from the search results.

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2. On the Access work or school screen, click the down arrow next to Connected by <shortname>@shu.edu and select the Disconnect button.

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1. When prompted with “Are you sure you want to remove this account?”,

1. click Yes.

2. On the Disconnect from the organization screen, select Disconnect again.

3. You will be prompted to

1. authenticate. In the Username field, type Administrator. In the Password field, enter the password you previously created.

2. Click OK to complete the process.

Confirm and Restart

1. A confirmation window will appear. Click OK, then select

1. Restart Now

1. .

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Access Your Domain Profile

1. After the restart, log in to the Administrator account using the password you created

1. .

1. Open File Explorer

1. and double-click

1. Local Disk (C:) to access the C:\Users folder

1. .

2. Locate your domain profile folder (your eight-letter SHU username)

1. .

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2. Right-click

1. the folder,

1. select Send to → Desktop (create shortcut).

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2. Your domain profile folder shortcut

1. will now

1. be on your

1. desktop. Double

1. -click the shortcut to access your files. If prompted, click Continue.

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Uninstall CrowdStrike Windows Sensor

1. Click Start, then select Settings

1. .

2. Navigate to Apps and choose Installed apps.

1. Locate CrowdStrike Windows Sensor in the list of installed apps.

2. Select it, then click Uninstall.

3. Follow the

1. on-screen prompts to

1. complete the removal process.

2. If you receive

1. a security alert in

1. the bottom-right

1. corner of your screen during this process, you may safely disregard it.

Using the Device Moving Forward

• Option A: Continue to log in as the Administrator using the password you created.

• Option B: Access your documents through the domain profile shortcut folder on your desktop.