Upon graduation, students must Graduating students are required to remove their computers from the Seton Hall University (SHU) network. While this This process will remove all of the lift all SHU-specific restrictions on the laptop , it will not affect any of your data or while ensuring that your personal data and any pre-installed software remain unaffected.
When performing It is crucial to follow the removal steps, please ensure that you follow the instructions exactly as written. Failing to do so may could result in loss of data and/ or functionality on your device. If you encounter any difficulties, please contact the Technology Service Desk for assistance.
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Steps to Remove Your Computer from the SHU Network
If you have a SHU-issued Apple Macintosh laptop, you may can skip this step.
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To begin, determine if
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your device is
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connected to either the SHU.edu domain or
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Entra ID (formerly known as Azure) via InTune.
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Once you identify your connection type, follow the appropriate steps
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Refer to the detailed instructions below for the specific steps based on your connection type.
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| title | 1. Determine if the device is joined to either the SHU.edu domain or AzureEntra ID/InTune. |
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Click on the “Start” Start menu icon in menu barthe taskbar. Then, type “"access work or school” " in the search bar . Select “and select Access work or school ” system settings in from the search results.  Image Removed Image Added2. You will be taken directed to a screen that will identify shows how your computer is connectconnected. If the computer is joined to the
shuSHU.edudomain, you will see: "Connected to SHU AD domain."
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Azure Entra ID/InTune, you will see: "Connected to Seton Hall University’s
Azure ADEntra ID."
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| title | 2a. Disconnect from shu.edu domain (Connected to SHU AD domain) |
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Open Computer ManagementClick
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the taskbar. Type "Computer Management
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and select the Computer Management
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app from the search results.
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In the Computer Management screen, select
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Set Administrator PropertiesRight-click on the
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You will receive an alert message about changing the password. Select the Proceed button.
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 Image AddedCheck the Password never expires box, if it is not already selected. Ensure that Account is disabled box is NOT checked.  Image AddedClick OK to save changes and exit.
Set the Administrator Password| Note |
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This password cannot be reset by the IT Service Desk |
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. Remember it for future use. |
Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu.  Image AddedA warning message will appear. Click Proceed.  Image AddedEnter and confirm a new password that meets the following requirements. At least 14 characters
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Includes an uppercase letter, a lowercase letter
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An uppercase letter
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Does not include parts of your username  Image AddedClick OK. If the password does not meet
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If not already selected, check the “Password never expires” box. Then, click OK to exit the dialog.
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retry.
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Once the new password has been set, select OK to return to the Computer Management screen.
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Right-click on the “Administrator” name again and select “Properties” from the menu options.
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Log in as AdministratorSign out of your computer
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Password field, enter the password
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to field, then press Enter to log in.
Change Domain Membership |
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In the search box on your task manager bar, type “Control Panel System”. Then, click the control panel system search result to launch the program.
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Select “Advanced system settings”.
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Select the “Computer Name” tab, then select the “Change” button.
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Under the “Member of” section of this screen, select the “Workgroup” radio button, then type “WORKGROUP” (without quotes) in the text field. Select OK once completed.
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You will see a pop-up window reiterating that you will be responsible for remember the local administrator password used to sign into the computer. Select OK.
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You will be prompted to enter the name and password. Type “Administrator” (without quotes) in the username field and the password you created. Once entered, select OK.
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A new pop-up window will appear, select OK to restart the computer and then the “Restart Now” now button.
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When machine restarts, enter the password you created to log into the Administrator account.
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Open the Control Panel System by typing "Control Panel System" in the search bar and selecting the result.  Image AddedSelect Advanced system settings. In the Computer Name tab, click the Change button.  Image AddedUnder Member of, select the Workgroup radio button and type WORKGROUP in the text field.  Image Added
Confirm and RestartA pop-up window will appear reminding you to remember the local administrator password. Click OK.  Image AddedEnter the Administrator username and the password you created, then click OK.  Image AddedA confirmation window will appear. Click OK, then select Restart Now.  Image Added
Access Your Domain ProfileAfter the restart, log in to the Administrator account using the password you created. Open File Explorer and double-click Local Disk (C:) to access the C:\Users folder
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. Locate your domain profile folder (your eight-letter SHU username)
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→ Desktop (create shortcut)
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You can access your previous data and files from this shortcut on your desktop.
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-click the shortcut to access your files. If prompted, click Continue.  Image Added Image Added
Using the Device Moving Forward |
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| Entra ID/InTune (Connected to Seton Hall University’s |
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Steps to Back Up Your BitLocker Recovery Key |
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7 below require you to have a USB drive available. |
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located near the spacebar, resembling the Microsoft logo) and the "R" key simultaneously. In the
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and press Enter. In the upper-right
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Control Panel, locate the View by:
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In the Control Panel, click BitLocker Drive Encryption
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. On the BitLocker Drive Encryption screen,
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Back up your recovery key
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hyperlink.
Note: If BitLocker is turned off
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do you want to back up your recovery key?
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 Image AddedIf you see an alert stating, “This location can’t be used
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insert your USB drive (usually labeled as drive "D:/") and save the recovery key to it
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Please note: you should have the file in a safe place, if you ever need to recover your hard drive you will need this key file.
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Open Computer ManagementClick the Start menu icon in the taskbar. Type "Computer Management" in the search bar and select the Computer Management app from the search results.
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In the Computer Management screen, select
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Set Administrator PropertiesRight-click on the
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On the Properties screen, ensure:
Check the Password never expires
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box, if it is not already selected. Ensure that Account is disabled
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Click OK to save changes and exit.
Set the Administrator Password| Note |
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This password cannot be reset by the IT Service Desk. Remember it for future use. |
Back on the Computer Management screen, right-click on the
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You will receive an alert message about changing the password. Select the Proceed button.
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A warning message will appear. Click Proceed. Image AddedEnter and confirm a new password that
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meets the following requirements. At least 14 characters
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A lowercase letter
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An uppercase letter
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A number
Includes an uppercase letter, a lowercase letter, and a number Does not include parts of your username Image AddedClick OK. If the password does not meet
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retry.
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Log in as AdministratorSign out of your computer
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On the Windows login screen, select
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Password field, enter the password
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Ensure your computer name
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to field, then press Enter to log in. Click
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. Type "access work or school
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and select Access work or school
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screen, click the down arrow next to
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Connected by <shortname>@shu.edu and select the
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 Image AddedWhen prompted with “Are you sure you want to remove this account?”,
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. On the Disconnect from the organization
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screen, select Disconnect again. You will be prompted to
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authenticate. In the Username field, type Administrator. In the Password field, enter the password you previously created.
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Click OK to complete the process.
Confirm and RestartA confirmation window will appear. Click OK, then select
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Access Your Domain ProfileAfter the restart, log in to the Administrator account using the password you created
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(C:) to access the C:\Users folder
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. Locate your domain profile folder (your eight-letter SHU username)
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Right-click
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→ Desktop (create shortcut)
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Your domain profile folder shortcut
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You can access your previous data and files from this shortcut on your desktop.
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-click the shortcut to access your files. If prompted, click Continue. Image Added
Uninstall CrowdStrike Windows SensorClick Start, then select Settings. Navigate to Apps and choose Installed apps. Locate CrowdStrike Windows Sensor in the list of installed apps. Select it, then click Uninstall. Follow the on-screen prompts to complete the removal process. If you receive a security alert in the bottom-right corner of your screen during this process, you may safely disregard it.
Using the Device Moving Forward |
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| title | Remove a Mac from the SHU domain |
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To remove your Mac from the Seton Hall domain, you must be on a Seton Hall campus. |
Select
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, then choose System Preferences
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In lower right hand part of “Users & Groups”, there will be a “Network Account Server SHU” entry and an “Edit …” button. Select the “Edit …” button.
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You will see that you are attached to the “SHU Active Directory Domain”, select the “minus” sign button.
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corner to unlock settings, then enter your administrator username and password. In the Users & Groups panel, locate the Network Account Server: SHU field. Click the Edit button next to it.  Image Added In the panel displaying the active SHU Active Directory Domain connection, select the minus (-) button.  Image AddedWhen prompted to Unbind from the Active Directory Domain
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, enter your eight-character Seton Hall username and password,
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enter credentials to allow System Preferences to modify the system.
Enter
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your local machine username and password
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(this may differ from your SHU
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unbound from the SHU.edu domain, select the Apple
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using your local machine username and password.
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