Upon graduation, students must Graduating students are required to remove their computers from the Seton Hall University (SHU) network. While this This process will remove all of the lift all SHU-specific restrictions on the laptop , it will not affect any of your data or while ensuring that your personal data and any pre-installed software remain unaffected.
When performing It is crucial to follow the removal steps, please ensure that you follow the instructions exactly as written. Failing to do so may could result in loss of data and/ or functionality on your device. Please noteIf you encounter any difficulties, please contact the Technology Service Desk for assistance.
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Important Notes: This process is only valid for students who are graduating from the university. This process only applies to SHU-issued Windows 10/11 and SHU-issued Apple Macintosh laptops. Before beginning below domain removal processes, please ensure that all data is backed up to your OneDrive for Business account.
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Steps to Remove Your Computer from the SHU
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Network
If you have a SHU-issued Apple Macintosh laptop, you may can skip this step.
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To begin, determine if
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your device is
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connected to either the SHU.edu domain or
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Entra ID (formerly known as Azure) via InTune.
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Once you identify your connection type, follow the appropriate steps
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Refer to the detailed instructions below for the specific steps based on your connection type.
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| title | 1. Determine if the device is joined to either the SHU.edu domain or AzureEntra ID/InTune. |
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Click on the “Start” Start menu icon in menu barthe taskbar. Then, type “"access work or school” " in the search bar . Select and select Access work or school system settings in from the search results.  Image Removed Image Added2. You will be taken directed to a screen that will identify shows how your computer is connectconnected. If the computer is joined to the
shuSHU.edudomain, you will see
, : "Connected to SHU AD domain."
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 Image Removed Image AddedIf the computer is joined to
Azure Entra ID/InTune, you will see
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Azure ADEntra ID."
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| title | 2a. Disconnect from shu.edu domain (Connected to SHU AD domain) |
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Open Computer ManagementClick
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the taskbar. Type "Computer Management
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and select the Computer Management app from the search results.
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In the Computer Management screen, select Local Users and Groups, then
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Users.  Image Added
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Set Administrator PropertiesRight-click on the Administrator name and select
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You will receive an alert message about changing the password. Select the Proceed button.
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 Image AddedCheck the Password never expires box, if it is not already selected. Ensure that Account is disabled box is NOT checked.  Image AddedClick OK to save changes and exit.
Set the Administrator Password| Note |
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This password cannot be reset by the IT Service Desk. |
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Remember it for future use. |
Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu.  Image AddedA warning message will appear. Click Proceed.  Image AddedEnter and confirm a new password that meets the following requirements. At least 14 characters
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Includes an uppercase letter, a lowercase letter
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An uppercase letter
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Does not include parts of your username  Image AddedClick OK. If the password does not meet
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an error message will appear. Click OK to
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retry.
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Once the new password has been set, select OK to return to the Computer Management screen.
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Right-click on the Administrator name again, select Properties from the menu options.
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If not already selected, check the Password never expires box. Then, click OK to exit the dialog.
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Log in as AdministratorSign out of your computer
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Password field, enter the password
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 Image AddedEnsure your computer name
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to field, then press Enter to log in.
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In the search box on your task manager bar, type “Control Panel System”. Then, click the control panel system search result to launch the program.
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Change Domain MembershipOpen the Control Panel System by typing "Control Panel System" in the search bar and selecting the result.  Image AddedSelect Advanced system settings.
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In the Computer Name tab,
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Member of, select the Workgroup radio button
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Confirm and RestartA pop-up window
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will appear reminding you to remember the local administrator password
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 Image AddedEnter the Administrator username and the password you created
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confirmation window will appear. Click OK,
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Access Your Domain ProfileAfter the restart, log in to the Administrator account using the password you created
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Local Disk (C:) to access the C:\Users folder.
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Locate your domain profile folder (your eight-letter SHU username)
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select Send to → Desktop (create shortcut).
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 Image AddedYour domain profile folder shortcut
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You can access your previous data and files from this shortcut on your desktop.
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-click the shortcut to access your files. If prompted, click Continue.
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Using the Device Moving Forward |
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| Entra ID/InTune (Connected to Seton Hall University’s |
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Steps to Back Up Your BitLocker Recovery Key |
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7 below require you to have a USB drive available. |
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located near the spacebar, resembling the Microsoft logo) and the "R" key simultaneously. In the
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press Enter. In the upper-right
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Control Panel, locate the View by: option
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Small icons or Large icons
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In the Control Panel, click BitLocker Drive Encryption
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. On the BitLocker Drive Encryption screen,
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select the Back up your recovery key hyperlink.
Note: If BitLocker is turned off
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do you want to back up your recovery key? screen, select Save to a file.
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 Image AddedIf you see an alert stating, “This location can’t be used
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... Choose a different location,”
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insert your USB drive (usually labeled as drive "D:/") and save the recovery key to it
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Please note: you should have the file in a safe place, if you ever need to recover your hard drive you will need this key file.
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Open Computer ManagementClick the Start menu icon in the taskbar. Type "Computer Management" in the search bar and select the Computer Management app from the search results.
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In the Computer Management screen, select Local Users and Groups, then
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Set Administrator PropertiesRight-click on the Administrator name
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On the Properties screen, ensure:
Check the Password never expires box
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, if it is not already selected. Ensure that Account is disabled box is NOT checked.
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Click OK to save changes and exit.
Set the Administrator Password| Note |
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This password cannot be reset by the IT Service Desk. Remember it for future use. |
Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu
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You will receive an alert message about changing the password. Select the Proceed button.
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A warning message will appear. Click Proceed. Image AddedEnter and confirm a new password that
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Password requirements:
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meets the following requirements. At least 14 characters
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A lowercase letter
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An uppercase letter
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A number
Includes an uppercase letter, a lowercase letter, and a number Does not include parts of your username Image AddedClick OK. If the password does not meet
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an error message will appear. Click OK to
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retry.
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Log in as AdministratorSign out of your computer
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On the Windows login screen, select Other user.
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Password field, enter the password
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Ensure your computer name
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appears in the Sign in to field
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, then press Enter to log in. Click
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Type "access work or school
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and select Access work or school system settings
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 Image AddedOn the Access work or school screen, click the down arrow next to Connected
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by <shortname>@shu.edu and select the Disconnect button.
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 Image AddedWhen prompted with “Are you sure you want to remove this account?”,
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from the organization screen, select Disconnect again. You will be prompted to
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authenticate. In the Username field, type Administrator. In the Password field, enter the password you previously created.
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Click OK to complete the process.
Confirm and RestartA confirmation window will appear. Click OK, then select
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Access Your Domain ProfileAfter the restart, log in to the Administrator account using the password you created
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Local Disk (C:) to access the C:\Users folder
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. Locate your domain profile folder (your eight-letter SHU username)
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Right-click
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select Send to → Desktop (create shortcut).
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Your domain profile folder shortcut
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You can access your previous data and files from this shortcut on your desktop.
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-click the shortcut to access your files. If prompted, click Continue. Image Added
Uninstall CrowdStrike Windows SensorClick Start, then select Settings. Navigate to Apps and choose Installed apps. Locate CrowdStrike Windows Sensor in the list of installed apps. Select it, then click Uninstall. Follow the on-screen prompts to complete the removal process. If you receive a security alert in the bottom-right corner of your screen during this process, you may safely disregard it.
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| title | Remove a Mac from the SHU domain |
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To remove your Mac from the Seton Hall domain |
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, you must be on a Seton Hall campus. |
Select the Apple menu, then choose System Preferences. Within System Preferences, select Users & Groups. Click the lock icon in the bottom-left corner to unlock
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settings, then enter your administrator
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username and password. In the
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Network Account Server: SHU field. Click the Edit button next to it.
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displaying the active SHU Active Directory Domain connection, select the minus
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When prompted to Unbind from the Active Directory Domain
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, enter your eight-character Seton Hall username and password, then
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You will be prompted to enter credentials to allow System Preferences to modify the system.
Enter your local machine username and password
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differ from your SHU credentials).
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 Image AddedOnce the device has been unbound from the SHU.edu domain, select the Apple menu and choose
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using your local machine username and password.
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