Within the Seton Hall email system there are two types of mailboxes:
Mailboxes assigned to individuals (i.e. "john.doe@shu.edu" or "mary.smith@student.shu.edu").
Shared mailboxes (aka a "resource mailboxes") assigned to a particular departmental (i.e. "history@shu.edu") that can be accessed by multiple customers.
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| title | How to update the authorized user's list of a shared email address: |
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Please note:
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When updating the authorized users list of a shared mailbox, it is important to note that only the owner of the mailbox may add/remove authorized users
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there can be only one owner of a mailbox.
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Open the MS Office Outlook 20xx client software and in the menu bar, select "Address Book".
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When you are brought to the Address Book ensure that it is set to access the "Global Address List" (not the "Offline Global Address List")
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Select the "Advanced Find" link.
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In the "Find" screen, enter the access control list/group to update and hit the "OK" button.
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Within the search results you will find two entries, the mailbox that is accessed and a second entry that has "_ACL" at the end of the name.
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. Each shared mailbox can only have one owner.
Open Outlook.
In your Outlook toolbar, click on Find, then select Address Book from the drop-down menu.
In the Address Book pop-up window, choose Global Address List from the Address Book drop-down menu in the Address Book field (not Offline Global Address List).
Select the Advanced Find link.
In the Find dialog box, enter the mailbox name without @shu.edu in the Alias field. For example, to update the technology@shu.edu mailbox, enter “Technology” into the Alias field.
Click the OK button.
From the search results, double-click on the entry that displays as <mailbox>_ACL to view the list of individuals who currently have access.
Double click the <mailbox>_ACL entry to view the list of individuals who currently
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have access.
To add/remove authorized user(s) of the mailbox, select the
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Modify
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Members… button.
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You
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can remove
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a user by selecting his/her name and choosing
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Remove
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.
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You
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can add
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a user by choosing
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Add....
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Then, use the search box to locate and select the name of the new user. Click OK to add your selection as a member of the mailbox.