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Important Notes:

• This process is only valid for students who are graduating from the university.

• This process only applies to SHU-issued Windows 10/11 and SHU-issued Apple Macintosh laptops.

• Before beginning below domain removal processes, please ensure that all data is backed up to your OneDrive for Business account.

1. Click on the “Start” Start menu icon in menu barthe taskbar. Then, type “"access work or school” " in the search bar . Select and select Access work or school system settings in from the search results.

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2. 2. You will be taken directed to a screen that will identify shows how your computer is connectconnected.

   1. If the computer is joined to the

   shu

   1. SHU.edudomain, you will see

   ,

   1. : "Connected to SHU AD domain."

   .

   1. 
      

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   2. If the computer is joined to Entra ID/InTune, you will see

   ,

   1. : "Connected to Seton Hall University’s Entra ID."

   .

   1. 
      

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1. the Start menu icon in

1. the taskbar. Type "Computer Management

1. " in the search bar

1. and select the Computer Management app from the search results.

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1. In the Computer Management screen, select Local Users and Groups, then

1. Users.

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Set Administrator Properties

1. Right-click on the Administrator name and select

1. Properties.

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2. Check the Password never expires box, if it is not already selected. Ensure that Account is disabled box is NOT checked.

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3. Click OK to save changes and exit.

Set the Administrator Password

1. Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu.

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2. A warning message will appear. Click Proceed.

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3. Enter and confirm a new password that meets the following requirements.

   1. At least 14 characters

1. 1. Includes an uppercase letter, a lowercase letter

1. 1. , and a number

1. 1. Does not include parts of your username

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   2. Click OK.

   3. If the password does not meet

1. 1. the requirements,

1. 1. an error message will appear. Click OK to

1. 1. retry.
      

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Log in as Administrator

1. Sign out of your computer

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2. On the Windows login screen, select Other user.

1. In the

1. Username field, type

1. .\administrator

1. (

1. include the

1. period and

1. slash).

2. In the

1. Password field, enter the password

1. you just created.

1. 
   

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2. Ensure your computer name

1. appears in the

1. Sign in

1. to field, then press Enter to log in.

Change Domain Membership

1. Open the Control Panel System by typing "Control Panel System" in the search bar and selecting the result.

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2. Select Advanced system settings.

1. In the Computer Name tab,

1. click the Change button.

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2. Under

1. Member of, select the Workgroup radio button

1. and type

1. WORKGROUP

1. in the text field.

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Confirm and Restart

1. A pop-up window

1. will appear reminding you to remember the local administrator password

1. . Click OK.

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2. Enter the Administrator username and the password you created

1. ,

1. then click OK.

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2. A

1. confirmation window will appear. Click OK,

1. then select Restart Now

1. .

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Access Your Domain Profile

1. After the restart, log in to the Administrator account using the password you created

1. .

1. Open File Explorer

1. and double-click

1. Local Disk (C:) to access the C:\Users folder.

2. Locate your domain profile folder (your eight-letter SHU username)

1. .

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2. Right-click

1. the folder,

1. select Send to → Desktop (create shortcut).

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2. Your domain profile folder shortcut

1. will now

1. be on your

1. desktop. Double

1. -click the shortcut to access your files. If prompted, click Continue.

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Using the Device Moving Forward

• Option A: Continue to log in as

• the Administrator using the password

• you created.

• Option B

• : Access your documents through the domain profile shortcut folder on your desktop.

Steps to Back Up Your BitLocker Recovery Key

1. Press the Windows flag

1. key

1. (

1. located near the spacebar, resembling the Microsoft logo) and the "R" key simultaneously.

2. In the

1. Run box that

1. appears, type

1. "control" and

1. press Enter.

2. In the upper-right

1. corner of the

1. Control Panel, locate the View by: option

1. . Select either

1. Small icons or Large icons

1. from the dropdown menu.

1. In the Control Panel, click BitLocker Drive Encryption

1. .

2. On the BitLocker Drive Encryption screen,

1. select the Back up your recovery key hyperlink.
   Note: If BitLocker is turned off

1. , you

1. can skip this process

1. and proceed to

1. Step 7.

2. On the How

1. do you want to back up your recovery key? screen, select Save to a file.

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2. If you see an alert stating, “This location can’t be used

1. ... Choose a different location,”

1. insert your USB drive (usually labeled as drive "D:/") and save the recovery key to it

1. .

Open Computer Management

1. Click the Start menu icon in the taskbar. Type "Computer Management" in the search bar and select the Computer Management app from the search results.

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1. In the Computer Management screen, select Local Users and Groups, then

1. Users.
   

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Set Administrator Properties

1. Right-click on the Administrator name

1. and select Properties

1. .

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1. Check the Password never expires box

1. , if it is not already selected. Ensure that Account is disabled box is NOT checked.

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2. Click OK to save changes and exit.

Set the Administrator Password

1. Back on the Computer Management screen, right-click on the Administrator name and select Set Password from the menu

1. .

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1. A warning message will appear. Click Proceed.

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2. Enter and confirm a new password that

1. meets the following requirements.

   1. At least 14 characters

1. 1. Includes an uppercase letter, a lowercase letter, and a number

   2. Does not include parts of your username

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   3. Click OK.

   4. If the password does not meet

1. 1. the requirements,

1. 1. an error message will appear. Click OK to

1. 1. retry.
      

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Log in as Administrator

1. Sign out of your computer

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2. On the Windows login screen, select Other user.

2. In the

1. Username field, type

1. .\administrator

1. (

1. include the

1. period and

1. slash).

2. In the

1. Password field, enter the password

1. you just created.

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2. Ensure your computer name

1. appears in the Sign in to field

1. , then press Enter to log in.

2. Click

1. the Start menu.

1. Type "access work or school

1. " in the search bar

1. and select Access work or school system settings

1. from the search results.

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2. On the Access work or school screen, click the down arrow next to Connected

1. by <shortname>@shu.edu and select the Disconnect button.

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2. When prompted with “Are you sure you want to remove this account?”,

1. click Yes.

2. On the Disconnect from the organization screen, select Disconnect again.

3. You will be prompted to

1. authenticate. In the Username field, type Administrator. In the Password field, enter the password you previously created.

2. Click OK to complete the process.

Confirm and Restart

1. A confirmation window will appear. Click OK, then select

1. Restart Now

1. .

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Access Your Domain Profile

1. After the restart, log in to the Administrator account using the password you created

1. .

1. Open File Explorer

1. and double-click

1. Local Disk (C:) to access the C:\Users folder

1. .

2. Locate your domain profile folder (your eight-letter SHU username)

1. .

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2. Right-click

1. the folder,

1. select Send to → Desktop (create shortcut).

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2. Your domain profile folder shortcut

1. will now

1. be on your

1. desktop. Double

1. -click the shortcut to access your files. If prompted, click Continue.

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Uninstall CrowdStrike Windows Sensor

1. Click Start, then select Settings.

2. Navigate to Apps and choose Installed apps.

3. Locate CrowdStrike Windows Sensor in the list of installed apps.

4. Select it, then click Uninstall.

5. Follow the on-screen prompts to complete the removal process.

6. If you receive a security alert in the bottom-right corner of your screen during this process, you may safely disregard it.

Using the Device Moving Forward

• Option A: Continue to log in as the Administrator using the password you created.

• Option B

• : Access your documents through the domain profile shortcut folder on your desktop.

1. Select the Apple menu, then choose System Preferences.

2. Within System Preferences, select Users & Groups.

3. Click the lock icon in the bottom-left corner to unlock

1. settings, then enter your administrator

1. username and password.

2. In the

1. Users & Groups panel,

1. locate the

1. Network Account Server: SHU field.

1. Click the Edit button next to it.

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2. In the panel displaying the active SHU Active Directory Domain connection, select the minus

1. (-) button.

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1. When prompted to Unbind from the Active Directory Domain

1. , enter your eight-character Seton Hall username and password, then

1. click Unbind.

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1. You will be prompted to enter credentials to allow System Preferences to modify the system.
   Enter your local machine username and password

1. (this may

1. differ from your SHU credentials).

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2. Once the device has been unbound from the SHU.edu domain, select the Apple menu and choose

1. Reboot.

1. After rebooting, log in

1. using your local machine username and password.