Upon graduation, students should remove their computers from the SHU network.
This removes all the restrictions on the laptop but the process does not affect any of your data nor pre-installed software.
When performing the removal steps, please ensure that you follow the instructions exactly as written.
Failing to do so may result in loss of data and/or functionality of device.
Please note:
Process only is valid when a student is graduating from the university.
Process only applies to SHU-issued Windows 10 devices.
Below outlines the steps to do so:
How to determine if device is attached to either the SHU.edu domain or Azure/InTune.
Based upon whether joined to domain or Azure/InTune then:
a. How to un-join from domain.
OR
b. How to un-join from Azure/InTune.
On the keyboard, hold down the Windows flag key and hit "R" key.
(the Windows flag key will be located by the space bar and looks like the Microsoft logo).In the run box, type in "control" (without the quotes) and hit enter on the keyboard.
In the upper right-hand corner of the Control Panel will be a "View by:" option with selections of "Category", "Small icons" or "Large icons".
Please ensure it is set to either the "Small icons" or "Large icons" view and select the entry for "BitLocker Drive Encryption".
(please note: process below requires you have a USB drive available)Select “Click Back up your recovery key” link.
If BitLocker is off on your machine, you may skip this process.On the “How to you want to back up your recovery key?” screen, select “Save to a file”.
You will get an alert indicating that you “This location can’t be used … Choose a different location”.
Insert your flash drive and save the recovery key to it (typically your flash drive would be drive “D:/”
Please note: you should have the file in a safe place, if you ever need to recovery your hard drive you will need this key fileLeft click once on the Start menu icon in menu bar and try in “computer management”. Select from list of search results “Computer management”.
In the “Computer Management” screen, select “Local Users and Groups” and then select “Users”.
Right click on the “Administrator” user entry and select “Properties”.
On the Properties screen ensure that the following is completed:
- “Password never expires” actively has a check box/checked off
- “Account is disabled” does NOT have a check box/NOT checked offRight click on the “Administrator” user entry and select “Set Password”.
You will get an alert message around “are you sure?”, select “Proceed” button.
Enter and re-enter a new password for the Administrator account and then select “OK” button.
You will then get an alert indicating that password updated.
Please note: The password being set can NOT be reset by the IT Service Desk. You must remember this password.Click the Start menu, select “Shut down or sign out” and then select “Sign out”
On the traditional login screen, select “Other user” (in lower left corner).
For the username, enter “./administrator" (without the quotes) and enter the password you just created.Left click once on the Start menu icon in menu bar and try in “access work or school”. Select from list of search results “Access Work or School”.
On the “Access work or school” screen select the entry for “Connect to the Seton Hall University’s Azure AD” and select the “Disconnect” button.
You will