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Upon graduation, students should remove their computers from the SHU network.

This removes all the restrictions on the laptop but the process does not affect any of your data nor pre-installed software.

When performing the removal steps, please ensure that you follow the instructions exactly as written.
Failing to do so may result in loss of data and/or functionality of device.

Please note:

  • Process only is valid when a student is graduating from the university.

  • Process only applies to SHU-issued Windows 10 devices.

Below outlines the steps to do so:

  1. How to determine if device is attached to either the SHU.edu domain or Azure/InTune.

  2. Based upon whether joined to domain or Azure/InTune then:
    a. How to un-join from domain.
    OR
    b. How to un-join from Azure/InTune.

 1. How to determine if device is attached to either the SHU.edu domain or Azure/InTune
  1. Left click once on the Start menu icon in menu bar and try in “access work or school”. Select from list of search results “Access Work or School”.

    2. Resulting screen will differ based upon which network device is connected to:
    If it says "Connect to SHU AD domain", this machine is joined to the shu.edu domain

    If it says "Connected to Seton Hall University’s Azure AD", this machine is joined to Azure/InTune.

 2a. Un-Join from Domain (Connect to SHU AD domain)
  1. In the search box, type Computer Management and then launch the program.

    computer management
  2. In the Computer Management screen, select Local Users and Groups, and then select Users.

    local users and groups
  3. Right click Administrator and choose Set Password.

    administrator properties
  4. You will receive an alert message about changing the password. Select Proceed.

    set password for administrator
  5. Enter the new password and click OK. The password has to meet the university’s domain password complexity requirements of 14 characters or more.
    Please remember the password you have previously selected. After removing your device from the Seton Hall University domain, the Technology Service Desk will not be able to reset the password for you.

    new password
    1. If the password does not meet our domain password policy requirements, you will see an error message like this. Click OK and enter a new password that does meet those requirements.

      weak password
  6. Once the new password has been set, select OK.

  7. Right click Administrator and select Properties.

    admin properties
  8. Make sure the Password never expires option has been actively checked. Click OK to exit the dialog.

    password never expires

  9. Sign out of your computer.

  10. On the Windows Login screen, select Other user

    Sign in as Other user
  11. In the User name field, type .\administrator with the password you just created. Your computer name will display in Sign in to field. Hit Enter to log in.

  12. In the Search box, type Control Panel System then launch the program.

    Control Panel System
  13. Select Advanced system settings.

    advanced system settings
  14. Select the Computer Name tab and select Change.

    Change domain name
  15. Select Workgroup, type WORKGROUP and select OK.

    workgroup name
  16. Select OK

    domain name change screen
  17. Type Administrator and the password you have created. Select OK.

    confirm password screen
  18. Select OK to restart the computer and then Restart Now

    restart now

  19. When machine restarts, enter password you chose to log in to Administrator account.

  20. Go to C:\Users folder and look for your domain profile folder

    user folder
  21. Right click your profile folder, choose Send to - Desktop (create shortcut).

    send to desktop
  22. Your domain profile folder shortcut is now available on your new Desktop.

    Shared folder on desktop
  23. Double click the domain profile shortcut and Continue.

  24. You have successfully removed the machine from the domain. You can access your previous data and files from the shortcut on your Desktop.

 2b. How to un-join from Azure/InTune (Connected to Seton Hall University’s Azure AD)

  1. On the keyboard, hold down the Windows flag key and hit "R" key.
    (the Windows flag key will be located by the space bar and looks like the Microsoft logo).

  2. In the run box, type in "control" (without the quotes) and hit enter on the keyboard.

  3. In the upper right-hand corner of the Control Panel will be a "View by:" option with selections of "Category", "Small icons" or "Large icons".
    Please ensure it is set to either the "Small icons" or "Large icons" view and select the entry for "BitLocker Drive Encryption".
    (please note: process below requires you have a USB drive available)

  4. Select “Click Back up your recovery key” link.
    If BitLocker is off on your machine, you may skip this process.

  5. On the “How to you want to back up your recovery key?” screen, select “Save to a file”.

    You will get an alert indicating that you “This location can’t be used … Choose a different location”.
    Insert your flash drive and save the recovery key to it (typically your flash drive would be drive “D:/”

    Please note: you should have the file in a safe place, if you ever need to recovery your hard drive you will need this key file

  6. Left click once on the Start menu icon in menu bar and try in “computer management”. Select from list of search results “Computer management”.

  7. In the “Computer Management” screen, select “Local Users and Groups” and then select “Users”.

  8. Right click on the “Administrator” user entry and select “Properties”.

  9. On the Properties screen ensure that the following is completed:
    - “Password never expires” actively has a check box/checked off
    - “Account is disabled” does NOT have a check box/NOT checked off

  10. Right click on the “Administrator” user entry and select “Set Password”.


    You will get an alert message around “are you sure?”, select “Proceed” button.
    Enter and re-enter a new password for the Administrator account and then select “OK” button.
    You will then get an alert indicating that password updated.

    Please note: The password being set can NOT be reset by the IT Service Desk. You must remember this password.

  11. Click the Start menu, select “Shut down or sign out” and then select “Sign out

  12. On the traditional login screen, select “Other user” (in lower left corner).
    For the username, enter “./administrator" (without the quotes) and enter the password you just created.

  13. Left click once on the Start menu icon in menu bar and try in “access work or school”. Select from list of search results “Access Work or School”.

  14. On the “Access work or school” screen select the entry for “Connect to the Seton Hall University’s Azure AD” and select the “Disconnect” button.

  15. You will

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