Printer Supply Replenishment

Our Managed Print Program has been designed to enhance the efficiency of our print services and optimize the utilization of print supplies.

Centralized Supply Storage: Printer supplies should be housed in a designated location known to all staff members within a department for enhanced accessibility and operational efficiency.

Toner Replenishment: When a device reaches a low toner level of 20%, you will receive a warning on the screen. Toner replenishment will be automatically triggered and shipped to the printer location. If the toner reaches 5% or lower without a replacement, please contact the Technology Service Desk to initiate a supply request.

Supply Replacement Process: Before replacing any print supply, please ensure that the current supply (e.g., toner, drum, etc.) has been fully utilized and has reached 0%. This approach aligns with our commitment to reducing waste and maximizing the value of each supply.

Note: If you notice a depletion or exhaustion of toner but are unsure how to verify the remaining capacity, please contact the Technology Service Desk before removing and replacing the toner.

Defective or Unusual Cases: If you encounter a defective supply or experience any unusual issues during the printing process, please contact the Technology Service Desk to promptly resolve the issue and minimize disruptions to your printing workflow.