Log In to Amazon WorkSpaces

Owned by Milan Stanic
May 09, 2022
2 min read

Upon completion of access being granted to Amazon WorkSpaces an automated enrollment email message will be sent outlining how to initially setup the client software and the default credentials.

  1. During initial setup process software, you will be asked to enter the registration code that was provided in the WorkSpaces welcome email.

  2. A window will prompt you to enter your username, password and a "MFA Code".
        Username will be your eight letter SHU-issued username
        Password will be your SHU password
        Your MFA Code may be generated in several differing ways by of the following commands:

    1. Type the word push and click sign-in. A push notification from Duo Mobile will pop up on your smartphone.

    2. If you do not have the Duo Mobile Smartphone App, type the word phone and click sign-in. You will receive a phone call asking you to enable access.

    3. Type the word sms and click sign-in. A text message will be sent to your two-factor device with a code. Enter the code in the MFA Code field.

    4. Open the Duo Mobile app on your phone, click on Seton Hall University and enter the 6 digit code into the MFA Code field on Amazon WorkSpace. This method will work if your smartphone does not have WiFi or cellular connectivity.

  3. If prompted with a WorkSpace Status: Resuming screen please select the option of Continue to Login.
    This would indicate that your virtual machine is in the process of rebooting itself and is currently unavailable.  Please allow between 5-15 minutes for this reboot process to complete and attempt to sign in again.

  4. During the first usage of the software you may get prompted with a firewall message.  Please choose the Allow access option.

If while connected to your virtual machine, your session is inactive for more than one hour, you will be automatically logged out of your virtual machine.  At that point please repeat login process.

Disconnect from WorkSpaces

  1. Close all programs that were opened previously.

  2. Click the Start menu within the virtual machine and select Log Off.