Student Laptop Repair Appeal

Owned by Milan Stanic
Last updated: Sept 25, 2023 by Christine Sandella
1 min read

After having your SHU-issued laptop serviced by PC Support Services and/or acquiring a replacement component (i.e. power adapter, stylus, etc.), there may be a fee associated with the services rendered.

If you’d like to request that this fee be reassessed or reduced, you may submit a Laptop Repair Appeal form. To do so:

  1. Visit the Technology Service Desk Self-Service Portal.

  2. You will need to log in using your Seton Hall credentials, if you are not already logged in (as indicated by your initials or custom avatar icon in upper right corner).

  3. Select the option for All Services, then select Other Services on the left-hand menu.

  4. Choose the Laptop Repair Appeal.

  5. Complete all required fields and submit the form. This will begin the appeal process and the Service Desk will be in contact with you regarding your request.