Audio Conferencing

Owned by Milan Stanic
Apr 27, 2022
2 min read

The audio conferencing feature enables attendees to call in to Teams meetings using a phone, instead of using the Teams app on a mobile device or PC. All faculty and employees receive their Audio PIN via email. The audio PIN is required when hosting audio conferences. The phone number and PIN will be added to any Microsoft Teams meeting you create. 

Audio Conferencing is only needed for people who plan to schedule or lead meetings. Meeting attendees who dial in don't need audio conferencing abilities.

With Audio Conferencing, participants can use a regular phone to take part in Teams meetings—either by dialing in to the meeting from their phone or by using dial-out functionality from within the meeting. 

What are the benefits of Audio Conferencing?
Calling in to meetings is very useful when people are on the road, for example, and can't attend a meeting using the Microsoft Teams app on their laptop or mobile devices. But there are other scenarios in which using a phone to attend a Skype for Business or Microsoft Teams meeting can be a better option than using an app on a computer:

  • Internet connectivity is limited.

  • A meeting is audio only.

  • The call quality is better if they dial in.

  • People can join a meeting "hands free" using Bluetooth devices.

  • People find it's easier and more convenient for their situation.

Dial in to a meeting

As a guest:

  1. At time and date of meeting dial the telephone number provided in meeting invitation.

  2. Follow the prompts to enter the meeting ID number and record your name.

As meeting host:

  1. At time and date of meeting dial the telephone number provided in meeting invitation.

  2. Follow the prompts to enter your audio conferencing PIN, the meeting ID number (aka "conference ID") and record your name.

Your Audio Conferencing PIN is provided in the initial mailing when the function is enabled.

When guests and/or meeting host join the session at the scheduled date and time all participants will auto-join at time of their dial in.

Reset PIN (as Meeting Host)

The PIN as meeting owner is a unique numerical value that is provided in the first mailing that you received when the Office 365 Audio Conferencing feature was enabled for your account.

If this PIN is misplaced you may request to have it updated by following below process:

  1. In the meeting invitation that was created select the Reset PIN link

  2. Your web browser will launch and if necessary, log into your Office 365 account.

    1. Sign in: enter your username@shu.edu

    2. Question about type of account: select Work or school account option.

    3. Username/password prompt: enter your eight-character username and password.

  3. Upon being logged into the Audio Conferencing"resource site, select the Reset PIN button.

  4. A new PIN will be generated for you to use as host for current and future meetings.